In today's busy world, it is important that you have access to your business information wherever you are and whenever you need it. Impart Solutions, Inc. developed LAMP, a state of the art solution that provides you with the best, easy to learn and easy to access ERP system.

LAMP covers all the requirements of a modern company engaged in services, manufacturing, or sales. It can be deployed quickly and companies can be productive with it immediately. Compared to traditional ERP, LAMP offers a significant reduction in your Total Cost of Ownership (TCO).

Benefits

Available anytime anywhere
LAMP is true on-demand software. You can access it anytime you want and anywhere you are. You just need an internet connection and you can see the information you need in a snap.

Easy to learn and use
Learning LAMP is as easy as learning ABC. If you know how to use Internet Explorer or Mozilla Firefox, you are assured that you can use LAMP in minutes.

Low Cost of Ownership
As opposed to archaic models where you invest a large amount on personnel hardware, infrastructure, and maintenance for your enterprise applications, on-demand software is hosted and maintained in a secure datacenter.

Support is always available
Not only do you get software, you get a team of professionals to handle you questions, maintain the system, and perform your backups. It's like having your own IT Department without all the costs associated with it.

Impart Solutions, Inc. offers System Incident Report (SIR) System, an online system that provides superior functionalities in tracking incident requests and issue reports from customers.

Advantages

Conventional email is not an issue tracking system wherein it does not meet the client requirements for a system to track their incidents and monitor performance. The SIR system caters to the client's requirements enabling them to efficiency track and monitor issues from the point the issue was raised up to its resolution.

With SIR, each incident report is clearly assigned to an owner. It is always clear who has to take action for the SIR.

SIR supports multiple assignments of a single incident to multiple owners in cases where more than one person is required to resolve the incident. With SIR, each response is tracked so the entire history of the incident can be saved and reviewed.

SIR is a collaborative software. It becomes more valuable when more people use it. Searches for similar incidents are possible so a knowledge base repository is retained. Other users may use that same information to resolve similar issues without any additional interaction.

SIR has been proven to be of industrial quality. It has been deployed and used in multiple client environments running 24x7 stable with multiple simultaneous connections and with low system overhead.